Start Your Free eTA Diagnosis

Provide your details below. We only need your reference number to investigate. No payment required now.

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eTA Application Reference Number

This is the number from your initial application confirmation email (not the payment number).

Note: If you applied with a non-citizen or non-resident passport and a passport from certain countries, a $300 fee applies per application. We may not always be able to assist with existing applications, but we first check with immigration officers to see if expedited processing is possible. Learn more.

What Happens Next?

We receive your request (no payment needed).
Our team contacts immigration insiders to check the *real* status of your reference number.
We email you a clear report detailing the problem and the solution.
Only then do we provide a secure link to pay our service fee if you wish to proceed.
After payment, we take action to resolve your eTA issue within 24 hours (guaranteed).