Step-by-Step Process
Step 1: Apply on the Official Government Portal
Start by applying for your Kenya eTA on the official site:
https://www.etakenya.go.ke
After paying the government fee, you’ll receive a confirmation email from donot_reply@ecitizen.go.ke.
This email confirms your application was submitted and includes your unique application reference number (e.g., G5GWBB3E8E).
This email confirms the application was submitted and the payment was successful. It also contains a unique reference number for the application.
Step 4: Receive Approval in Under 24 Hours
Forward your reference number to support@etarush.com.
We’ll verify that it’s linked to an active application in the official system.
Step 2: Share the Application Reference Number with Us
Once verified, we’ll send you a PayPal payment link (credit cards accepted).
Pay the priority processing fee, and we’ll start fast-tracking your application immediately.
Step 3: Make Payment
Once we receive the eTA reference number, our specialized team fast-tracks the application using our internal access. Most approvals are completed within 10 to 24 hours.
The approved eTA is sent directly from the official Directorate of Immigration Services email:
donot_reply@ecitizen.go.ke
The email includes a unique government-issued approval reference number (e.g., LL362QKZ3) and a PDF document containing the full application details exactly as you submitted, including: full name, date of birth, passport number, validity dates, number of entries, purpose of visit, travel details (e.g., airline carrier and flight number), and the your photo. Learn how to verify approved eTA using official tools.
Frequently asked questions
What is eTA Rush and how does it work?
eTA Rush is a premium service that fast-tracks existing Kenya eTA applications submitted through the official portal (etakenya.go.ke). You provide the application reference number, and we ensure the eTA is approved within 10–24 hours. The approval is issued directly by the Directorate of Immigration Services.
Who sends the final eTA approval?
The final eTA is sent directly from the official Kenyan government email (donot_reply@ecitizen.go.ke) and includes all submitted details, a photo, and an official approval reference number.
What do I need to provide to use the service?
You only need to share the reference number received after submitting the eTA application on the official government portal. No sensitive personal data, documents, or re-submissions are required.
Can I verify the authenticity of the eTA?
Yes. You can use the “Airport Staff Check” tool on etakenya.go.ke to verify the reference number. All data will match the original submission, ensuring 100% legitimacy. Lear How to verify?
What if i dont receive anyway?
If you haven’t received your ETA within 10 hours, please notify us. We’ll then review your specific application to see what went wrong. If you still don’t receive it after 15 hours, let us know again — we’ll manually send your approved ETA via Signal within the remaining 5 hours to ensure delivery within the promised 24-hour timeframe. Then verify. Learn how verify?
Why should I use eTA Rush instead of waiting for standard processing?
The standard eTA process can take up to 3 business days or mostly weeks, and many applications are delayed beyond that. With eTA Rush, you ensure your clients are travel-ready in 10–24 hours, with no re-submissions, no document uploads, and full official validation.