How to verify?

How to Verify a Kenya eTA PDF Approval

With rising scams and fake eTA documents circulating online, it's essential to verify that your Kenya eTA is 100% authentic. This page will guide you step by step on how to confirm whether your eTA is valid — using only official tools from the Kenyan government.

The only official sender of approved Kenya eTAs is:

📩 donot_reply@ecitizen.go.ke

If your approval document came from any random or unofficial email, it is not valid and could be a scam.

✅ You should receive your eTA approval from the same email address that sent your payment confirmation after applying at etakenya.go.ke.

🔍 1. Check the Sender Email
🧾 2. Locate the eTA Approval Reference Number
3. Verify the Code on the Official Government Portal

On the approved eTA document (usually in PDF format), look for a unique reference number printed near the traveler’s photo. It looks like this:

📌 Example: R9H73N8TY3

🔐 This is not the payment confirmation number — it's the official approval code issued by the Kenyan immigration system.

📅 4. Check the Validity Date
🔁 5. Cross-Check Submitted Information

Still Waiting for Your Kenya eTA? We Can Help.

If you've applied through the official etakenya.go.ke portal but haven’t received your eTA yet — or you're unsure if it’s approved — you’re not alone. Many travelers experience delays, confusion, or receive no response for days or even weeks.

That’s where eTA Rush comes in.

We don’t replace your application. Instead, we fast-track your existing eTA through official government channels — with no need to upload documents, no re-application, and no risk to your data.

All we need is your application reference number (the one you got in the confirmation email after applying).

Once we have it, we:

  • Verify your application is active

  • Prioritize your case internally

  • Get you approved in as little as 10 hours — guaranteed within 24

All approvals are 100% official and sent directly from the government email: donot_reply@ecitizen.go.ke
And yes — you can verify them instantly on the official website.

Here’s how to verify the eTA using the official system:

  1. Go to the official website: https://www.etakenya.go.ke

  2. On the homepage, find and click:
    🛂 “Airport Staff – Check the status of a traveler’s submitted application here”

  3. Enter the reference number from your approved eTA document
    ⚠️ Do not include any spaces after the number

  4. Click Validate

If your eTA is valid, you’ll see the following information:

❌ If no information appears or the system says "Travel Authorization not found," the eTA may be fake, un-approved, or expired.

Kenya eTAs are valid for 90 days from the approval date. You can calculate the issue date by subtracting 90 days from the "Valid Until" date.

🧮 For example:
If your document says:
Valid Until: 21 October 2025
Then the approval date was likely:
21 October − 90 days = 23 July 2025

✅ You are only allowed to enter Kenya between the approval date and the valid until date.

If the valid date is already in the past, then your eTA is expired, not new.

Make sure the data on the approved eTA matches what you submitted on the government site during the application:

What to Check — Must Match Exactly What You Submitted

Please ensure the following details on your visa match the information you submitted in your application form:

  • Full Name: Must be exactly as it appears on your passport.

  • TA Type: Should be listed as either Standard or Diplomatic, as selected.

  • Passport Number: Must match the passport number used in your application.

  • Nationality: Should be the same as selected during the application process.

  • Number of Entries: Should state Single or Multiple, depending on what you chose.

  • Purpose of Visit: Should reflect your stated reason (e.g., Tourism, Visiting Friends & Family).

⚠️ Example Warning:
If you selected "Tourism" during application, but your approved eTA says "Friends & Family," something is wrong.

🔐 Final Tips

  • Never trust approvals sent via WhatsApp, Telegram, or random emails

  • Only the reference number is required to verify — never share full documents or passport scans with strangers

  • If you're unsure, you can always verify yourself at etakenya.go.ke using the steps above

✅ In Summary: How to Verify a Kenya eTA

  1. Approval must come from donot_reply@ecitizen.go.ke

  2. Reference number should be in format like R9H73N8TY3

  3. Use the official portal to verify the reference

  4. Confirm all personal info and dates match what you submitted

  5. Use common sense — if anything feels off, it probably is

Use your payment confirmation reference number, go to the official site etakenya.go.ke, then click the “Check Status” button. Enter the reference number and click “Search Application.”
If the application is approved, you’ll see a green section saying: “Application Status: Approved.”
If not, it will show: “Application Status: Pending.”

We list this as the final step because, in the past, even approved eTAs sometimes showed as pending due to system issues. However, as of July 2025, this feature is working reliably and gives the correct status.

6. Final Step: Payment Confirmation Reference Check